MotiMove Privacy Policy
Privacy Label
- Do we sell your personal information? No
- Do we share or sell aggregated information? Yes
- Do we share your data with third-party API partners? Yes, with your consent
- Do we use sensitive categories of data, such as health information? Yes, with your consent
- Do we use your contact list if you grant us access? No
- Do we delete your data if you request account deletion? Yes
- Do we retain your data as long as needed unless you request deletion? Yes
Privacy Tools and Settings
- Can you control who sees your activity and content? Yes
- Are the privacy settings for your activity and profile defaulted to Everyone? Yes
- Can you request and delete your data? Yes
- Do all members worldwide have the same tools and settings? Yes
Tracking
- Do we track your device's location while using the app? No
- Do we track your device's location while you are not using the app? No
- Do we use cookies? Yes
- Do we track your browsing activities on other sites? No
- Do we listen to you via your device’s microphone? No
Communication
- Do we notify you in advance about important changes to our Privacy Policy? Yes
- Do we send you marketing communications with the option to opt-out? Yes
- Do we send you push notifications with the option to opt-out? Yes
Welcome to MotiMove's Privacy Policy
MotiMove respects your privacy and the protection of your personal data. This Privacy Policy will inform you as to how we collect, process, and secure your personal data when users visit our websites or use our online Services, including our platform and mobile applications (collectively, the “Services”) (regardless of where you visit them from) and tell you about your privacy rights and how the law protects you. This Privacy Policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.
1. Important information of who we are
Purpose of this Privacy Policy
This Privacy Policy aims to give you information on how MotiMove collects, processes, and secures your personal data through your use of our services, including any data you may provide when you sign up to our newsletter. The categories of data subjects that this Privacy Policy is intended to apply to are:
- Users: An individual who downloads, installs, accesses, or otherwise uses the application. This includes both registered users, who have signed up and created an account, and non-registered users, who access the app without registration. All users are subject to the terms and conditions of this privacy policy concerning the collection, use, storage, and protection of their personal data.
- Patients of a Health Practitioner who access our services as part of their treatment by a Health Practitioner;
- Students of educational institutions that are part of MotiMove’s academic discount program and who use MotiMove in the course of their studies at said educational institution.
- Companies who provide services as a business and provide its customers access to our Services
- Health Practitioners who provide health care services as a business (either individually or as a legal entity), who access our Services and to whom we provide Services directly;
- Representatives of corporate Health Practitioners such as employees or other staff, who access our Services on behalf of their employer to whom we provide services;
Data subjects are collectively referred to as “Users,” “you,” or “your” in this Privacy Policy. It is important that you read this Privacy Policy together with any other Privacy Policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Policy supplements other notices and privacy policies and is not intended to override them.
Controller
MotiMove is the controller and responsible for your personal data (collectively referred to as "MotiMove", "we", "us" or "our" in this Privacy Policy) when we determine the purposes and means of the processing of your personal data. We are the processor when we process your personal data on behalf of the controller. We act as both a controller and processor of your personal data as described below. We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise [your legal rights], please contact the DPO using the details set out below.
Contact details
If you have any questions about this Privacy Policy or our privacy practices, please contact our DPO in the following ways:
- Name of DPO: Alfons Peters
- Full name of legal entity: KVSV b.v.
- Email address: dpo@motimove.com
- Postal address: Hoogveldseweg 7, 5451 AA, Mill, the Netherlands
You have the right to make a complaint at any time to the applicable data protection authority in your country, including:
- The Autoriteit Persoonsgegevens in the Netherlands.
- The Information Commissioner's Office (ICO) in the United Kingdom.
- The Privacy Commissioner of Canada (www.priv.gc.ca).
- The Privacy Commissioner of New Zealand.
However, we would appreciate the chance to address your concerns before you approach the data protection authority, so please contact us in the first instance.
Changes to the Privacy Policy and your duty to inform us of changes
We keep our Privacy Policy under regular review. This version was last updated on 7 June 2024. We may make changes to this Privacy Policy from time to time and the revised version will be effective when it is posted. If we make any material changes, we will let you know through the Services, by email, or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
Our services may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the Privacy Policy of every website you visit.
2. The data we collect about you as the controller
Personal data, or personal information, means information that identifies, relates to, or describes, directly or indirectly, a particular individual which is related to an identified or identifiable natural person. It does not include data where the identity has been removed and which cannot be used or reconfigured to identify you (anonymous data). We may collect, use, store and transfer different kinds of personal data about you as the controller (for the purposes set out in section 5 below), which we have grouped together as follows:
Health Practitioners
- Identity Data includes your first name and last name.
- Contact Data includes your billing address, delivery address, email address and telephone numbers.
- Customer Relationship Data includes the name of your business or employer, your job title or role, your contact details, your classification / categorisation within our customer relationship management system and information contained in or relating to communications between us and you, or between us and your employer.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the services or receive our email.
- Profile Data includes your API token, password, email address, account creation and modification dates, website settings, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our Services, emails, products, and services, and your preferences.
- Marketing and Communications Data includes your preferences in receiving marketing such as our newsletter.
- Financial Data includes information about you, including but not limited to, bank account and/ or credit card details provided